Administrative Assistant (AAB and Certificate)

ADMINISTRATIVE ASSISTANT

The Administrative Assistant Technology Program will prepare students for the continuously changing role of the office professional. Graduates will be proficient in basic secretarial skills, interpersonal skills, personal computer use, communication skills, and will be familiar with all aspects of office management.

Administrative Assistants provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. People in this position may also train and supervise lower-level clerical staff.

Upon completion of the degree in administrative assistant, the graduate will be able to:

• Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
• Attend meetings to record minutes.
• Greet visitors and determine whether they should be given access to specific individuals.

Upon successful completion of the certificate in administrative assistant, the graduate will be able to:

• Exhibit and proficiently use basic secretarial skills.
• Exhibit interpersonal and communication skills.
• Exhibit proficiency with personal computers in an office environment.
• Exhibit familiarity with all aspects of office management. 

Administrative Assistant Course Grid (AAB)
Administrative Assistant Course Grid (Certificate)